{"id":5915,"date":"2016-01-30T18:25:02","date_gmt":"2016-01-30T05:25:02","guid":{"rendered":"https:\/\/3dwurld.com\/?page_id=5915"},"modified":"2020-05-18T22:06:10","modified_gmt":"2020-05-18T10:06:10","slug":"returns","status":"publish","type":"page","link":"https:\/\/pano.nz\/returns\/","title":{"rendered":"Return Policy"},"content":{"rendered":"<section class=\"l-section wpb_row height_medium\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_flex valign_top type_default stacking_default\"><div class=\"vc_col-sm-12 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"w-tabs style_default switch_click accordion has_scrolling\" style=\"--sections-title-size:inherit\"><div class=\"w-tabs-sections titles-align_none icon_chevron cpos_right\"><div class=\"w-tabs-section\" id=\"b87b\"><button class=\"w-tabs-section-header\" aria-controls=\"content-b87b\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">Section 1 &#8211; RETURNS<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-b87b\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Our policy lasts 7 days. If\u00a0 7 x\u00a0 24hrs have gone by since your purchase, unfortunately we can\u2019t offer you a refund or exchange.<\/p>\n<p>To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.<\/p>\n<p>Non-returnable items:<br \/>\n* Gift cards<br \/>\n* Downloadable software products<\/p>\n<p>To complete your return, we require a receipt or proof of purchase.Please do not send your purchase back to the manufacturer.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"acfb\"><button class=\"w-tabs-section-header\" aria-controls=\"content-acfb\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">Section 2 &#8211; REFUNDS<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-acfb\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.<\/p>\n<p>If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"re6e\"><button class=\"w-tabs-section-header\" aria-controls=\"content-re6e\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">Section 3 &#8211; LATE OR MISSING REFUNDS<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-re6e\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>If you haven\u2019t received a refund yet, first check your bank account again.<br \/>\nThen contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted.<\/p>\n<p>If you\u2019ve done all of this and you still have not received your refund yet, please contact us at admin@panascope.nz<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"k859\"><button class=\"w-tabs-section-header\" aria-controls=\"content-k859\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">Section 4 &#8211; SALE ITEMS<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-k859\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Only regular priced items may be refunded, unfortunately sale items cannot be refunded.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"a9af\"><button class=\"w-tabs-section-header\" aria-controls=\"content-a9af\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">Section 5 &#8211; EXCHANGES<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-a9af\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@panascope.nz and send your item to: 23B Grafton Rd Wellington 6011 NZ.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"mae7\"><button class=\"w-tabs-section-header\" aria-controls=\"content-mae7\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">Section 6 &#8211; GIFTS<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-mae7\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>If the item was marked as a gift when purchased and shipped directly to you, you\u2019ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.<\/p>\n<p>If the item wasn\u2019t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"zc2f\"><button class=\"w-tabs-section-header\" aria-controls=\"content-zc2f\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">Section 7 &#8211; SHIPPING<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-zc2f\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>To return your product, you should mail your product to: 23B Grafton Rd Wellington 6011 NZ.<\/p>\n<p>You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.<\/p>\n<p>Depending on where you live, the time it may take for your exchanged product to reach you, may vary.<\/p>\n<p>If you are shipping an item over $75, you should consider using a track-able shipping service or purchasing shipping insurance. We don\u2019t guarantee that we will receive your returned item.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"w-separator size_large\"><\/div><\/div><\/div><\/div><\/div><\/div><\/section>\n","protected":false},"excerpt":{"rendered":"Section 1 &#8211; RETURNSOur policy lasts 7 days. If\u00a0 7 x\u00a0 24hrs have gone by since your purchase, unfortunately we can\u2019t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging....","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[1780],"tags":[],"acf":[],"_links":{"self":[{"href":"https:\/\/pano.nz\/wp-json\/wp\/v2\/pages\/5915"}],"collection":[{"href":"https:\/\/pano.nz\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/pano.nz\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/pano.nz\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/pano.nz\/wp-json\/wp\/v2\/comments?post=5915"}],"version-history":[{"count":0,"href":"https:\/\/pano.nz\/wp-json\/wp\/v2\/pages\/5915\/revisions"}],"wp:attachment":[{"href":"https:\/\/pano.nz\/wp-json\/wp\/v2\/media?parent=5915"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/pano.nz\/wp-json\/wp\/v2\/categories?post=5915"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/pano.nz\/wp-json\/wp\/v2\/tags?post=5915"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}